Manage Customer Data

Manage Customer Data

It’s one of the best business problems to have: so many customers you’re not sure what to do with all the customer data. Microsoft can help with business solutions that empower you and your employees to maintain up-to-date customer information and access all contacts and emails in one place. Managing your customer data has never been so easy.

• 

  Microsoft Dynamics CRM Online

  Microsoft’s Customer Relationship Management (CRM) solution allows you to keep track of your customers and interactions with them so you can exceed their expectations.
  

  • Microsoft Dynamics CRM provides you with business intelligence and data visualization capabilities that you can use to get accurate, up-to-date information instantly — sales forecasts, targets, quotas, customer buying patterns, and promotions—to drive sales growth.
  • Microsoft Dynamics CRM works seamlessly with Microsoft Outlook and uses the capabilities of Microsoft Office 365. This means you can take full advantage of the familiarity of the product and be more productive.
  • Customer and user administration features are designed to increase self-reliance. You have complete control over all aspects of data structure, user experience, business intelligence, and business process management.

  
  
  
• 

  Microsoft Office

  Do you find you’re unable to locate important emails quickly? Do you manage your schedule with a wall calendar? Do you look for contact info scribbled on papers scattered around your desk? If so, it might be time to upgrade to a customer management system that works. Microsoft Office provides you with the tools to manage and organize your email, contacts, and calendars all in one place.
  

  • Microsoft Outlook 2013 is an all-in-one solution that manages your email, contacts and calendar in one location.
  • Keep your information manageable with Microsoft OneNote 2013, where you can capture and share text, images, video, and audio in a digital notebook.
  • Organize customer data by gathering and analyzing it using the Excel add-on called PowerPivot.